Questions

Everything you may wish to ask

If your question isn't answered below, we're only a message away.

How far in advance should I order?

Wedding cakes: six to nine months ahead is ideal, particularly for peak-season dates. Celebration and corporate cakes: three to six weeks. Short-notice requests are occasionally possible — it is always worth asking.

How is pricing structured?

Each commission is quoted individually, based on size, complexity of design, sugar-flower work and finishing. After your consultation you receive a transparent, itemised quotation. Wedding cakes begin from a stated minimum which we confirm at enquiry.

Do you deliver and set up?

Yes. All tiered and wedding cakes are delivered in climate-controlled transport and assembled on site by our team. Delivery is quoted by distance and venue requirements.

What sizes do you offer?

From intimate two-tier designs serving 30 guests to grand five-tier centrepieces serving 300+. Dessert tables can extend service further. We advise on portioning during your consultation.

Can you accommodate allergies and dietary needs?

We regularly create gluten-free, egg-free and alcohol-free designs, and can advise on nut-free options. Please note the atelier handles nuts, gluten, dairy and eggs, so trace contact cannot be fully excluded.

How much can be customised?

Everything. Flavour, structure, palette, florals, monograms, toppers and presentation are all designed from a blank page. If you can describe it — or even if you can't quite — we can design it.

What are the payment terms?

A booking deposit secures your date, with the balance due before delivery. Wedding commissions may be split into staged payments. We accept bank transfer and major cards.

How do wedding bookings work?

Begin with a complimentary enquiry; we then arrange a private consultation and tasting. Once the design is agreed and the deposit paid, your date is exclusively reserved, with a final detail review one month before the wedding.

Still curious?

Ask us anything — consultations are warm, unhurried and obligation-free.

Get in Touch